Terms of Use


This page describes the terms and conditions which apply to every internet user visiting this website, buscopan.com/en-gb (the “Site”).

Please read and review these terms of use carefully before accessing or using this Site. By accessing or using this Site, you confirm that you accept these terms of use and that you agree to comply with them without reservation. If you do not agree to these terms of use, please refrain from using this Site. We recommend that you print a copy of these terms of use for future reference.

These terms of use may be modified from time to time without notice to you. We therefore advise you to consult these terms of use every time you wish to use this Site, to ensure you understand the terms that apply at that time.

These terms were most recently updated October 2021.

Click on the links below to go straight to more information on each area:


This Site is owned, operated and edited by Opella Healthcare UK Limited trading as Sanofi (“Sanofi” or “We”), a limited company incorporated in England with company registration number 01535640. Our registered and trading address is 410 Thames Valley Park Drive, Reading, Berkshire, RG6 1PT. Our VAT number is GB 246 0798 43.

To contact us, please refer to the Contact page on this Site.


This Site is intended for people residing in the United Kingdom only, to provide information about Buscopan brand. Sanofi does not represent that content available on or through this Site is available in other locations, or appropriate for use by other individuals in other locations.


All intellectual property rights in this Site and the material published on it, including in the format and presentation of any text, images, visuals of any text, visuals and other material published on this Site, including trademarks, logos and domain names, are owned by or licensed to Sanofi S.A., Sanofi’s ultimate parent company, or its affiliates (together the “Sanofi Group”). All works on this Site are protected by copyright laws and treaties around the world. All such rights are reserved.

No material or extract from this Site may be copied, reproduced, modified, republished, uploaded, distorted, transmitted or distributed in any way, without the Sanofi Group’s prior written consent, except for non-commercial or personal use or, if you are a healthcare professional, for your professional use, on the condition that all intellectual property rights and all other property rights are respected.

You will ensure that the following statement appears on any authorized (in accordance with the above) copy of the whole or part of the content of this Site: “Copyright © 2019 Sanofi. All rights reserved”.

All authorised copies of text, images, visuals or other material published on this Site, whether constituting this Site or being included within it, must not be distorted, modified or altered in any way whatsoever. The Sanofi Group reserves the right to take legal action against any infringement of its intellectual property rights.

Nothing contained in this Site should be construed as conferring any licence or right under any intellectual property (including patents, trademarks and copyright) of the Sanofi Group or any third party.


Information provided in this Site shall not be considered as an invitation to invest, shall not be interpreted as canvassing or public offering, and does not constitute either an offer to subscribe, purchase or deal in Sanofi Group shares or any other securities issued by the Sanofi Group.


This Site contains information relating to health, fitness, medicinal products and medical treatment. This is for information purposes only and is not meant to be a substitute for the advice provided by doctors, pharmacists or healthcare professionals. The content of this Site, including such information, is for information purposes only and it is not intended to amount to advice on which you should reply. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of this Site. You should not use the information contained herein for diagnosing any illness or physical problem, or in order to prescribe or use any medication presented on this Site. Sanofi disclaims all liability and responsibility arising from any reliance placed on the content of this Site by any visit to it, or any anyone who may be informed by its contents.

If you are a patient, you should always consult your own doctor, pharmacist or healthcare professional. You should not change the treatment of your condition (unless advised to do so by your doctor or healthcare professional) or delay seeking medical advice as a result of any information made available on this Site. It is your responsibility to confirm with your doctor or healthcare professional the suitability and relevance of any information that you access online.


This Site may link you to other websites on the internet, including other Sanofi Group websites. Where this Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Sanofi has no control over the contents of these sites or resources, and accepts no liability or responsibility for them or for any loss or damage that may arise from your use of them. The existence of a link between this Site and any third party site or resource in no way implies that Sanofi in any way approves of the content of these sites or resources, or any use to which such content maybe put. Please ensure that you read the legal and privacy policy sections of any other site to which you link, whether another Sanofi Group website or a third party site.

Third party sites may contain hyperlinks leading to this Site. Such hyperlinks must not be installed without express prior consent from Sanofi who reserves the right to withdraw linking permission without notice. Any permitted hyperlinks must not be established in such a way as to suggest any form of association, approval or endorsement on the part of Sanofi where none exists. You must not establish a link to this Site in any website that is not owned by you. This Site must not be framed on any other site. Sanofi is in no way responsible for the unavailability of such external sites and Sanofi does not review, control or approve those sites, nor is it responsible for any content, advertising, products or other materials available on or accessible via those sites.


Sanofi respects the privacy of users of this Site. Please refer to our Privacy Policy, which provides information on how Sanofi will collect and process personal information that is disclosed to us via this Site, and Cookie Policy, which sets out information about the cookies used on this Site.

Except for information covered by our Privacy Policy and Cookie Policy, any communication or material you transmit to this Site by electronic mail or otherwise, including any documents, data, graphics, questions, comments, suggestions, concepts, comments or remarks, is, and will be deemed to be, non-confidential and non-proprietary, and Sanofi shall have no obligation of any kind with respect to it.

Anything you transmit or post becomes the property of Sanofi or its affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Sanofi and its affiliates shall be free to use, without compensation to you, any ideas, concepts, know-how and techniques contained in these communications and materials for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products.


Nothing in these terms of use excludes or limits Sanofi’s liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Sanofi makes every effort to ensure that the information made available on this Site is accurate and up to date. Nonetheless, Sanofi does not provide any representation, guarantee or warranty, whether express or implied, as to the accuracy, precision or comprehensiveness of such information, nor does it represent, guarantee or warrant that the information is up to date.

With the exception of direct damage resulting from wilful misconduct or gross negligence by Sanofi, Sanofi is not and will not be liable for:

Any imprecision, inaccuracy or omission in the information made available on this Site;

Any damage resulting from fraudulent intrusion by a third party leading to the modification of the information or materials made available on this Site; or

Any direct, indirect or consequential loss or damage incurred in connection with this Site, irrespective of whether Sanofi was aware of the possibility of such loss or damage, and whether as a result of:

- Access or inability to access this Site;

- Use or, or inability to use, this Site, including any damage caused by a distributed denial of service attack, viruses or other technologically harmful material which may have infected your computer equipment, computer programs, data or other proprietary material due to your use of this Site or to your downloading of any material posted on it, or on any website linked to it; and/or

- Use of or reliance on any information provided directly or indirectly by this Site.


By using this Site you acknowledge that:

- it is technically impossible for this Site will be provided free of defaults and that Sanofi does not take any responsibility for this;

- this Site, and any part of it, may be temporarily unavailable at certain times; and

- the operation of this Site may be adversely affected by events outside the control of Sanofi, such as, for example, transmission and telecommunication links between Sanofi and you, and between Sanofi and other systems and networks.

Sanofi and/or its suppliers may, at any time, temporarily or permanently modify or interrupt all or part of this Site in order to perform maintenance work and/or make improvements and/or changes to this Site.


Sanofi does not guarantee that this Site will be secure or free from bugs or viruses.

It is your responsibility to take the necessary precautions to prevent your computer system or other products from being damaged by denial of service attacks, viruses or other technologically harmful material or by fraudulent intrusion by a third party.

You must not misuse this Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Site, the server on which this Site is stored or any server, computer or database connected to this Site. You must not attack this Site via a denial of service attack or a distributed denial of service attacks. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Sanofi will report any such breach to the relevant law enforcement authorities and Sanofi will co-operate with those authorities by disclosing your identity to the authorities, if known. In the event of such a breach, your right to use this Site will cease immediately.


The information made available on this Site may contain direct or indirect references to products, programmes and/or services of Sanofi and/or the Sanofi Group which may not be available in certain countries or regions, which may be offered under a different trademark, or which may be subject to different regulation and conditions of use according to the country. Such references do not imply any intention on the part of Sanofi or the Sanofi Group to sell these products, programmes or services in your country. Please consult the local Sanofi subsidiary or your Sanofi commercial partner for any information concerning these products, programmes and services which are available in your region / country.


If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agreed to the exclusive jurisdiction of the courts of England and Wales.


To the extent that any provisions of these terms of use are held to be illegal, invalid or unenforceable, then such provisions shall be severed and deleted without affecting the enforceability of the remaining provisions.


This information will be provided to you by Sanofi upon request.

Copyright © 2022 Sanofi. All rights reserved.