Contact Us
MEDICAL INFORMATION TEAM
For patients/carers or healthcare professionals who have an enquiry related to Sanofi medicines.
+44 (0) 800 035 2525
(Sanofi UK offices are open Monday – Friday, 8:30-17:30, excluding public holidays)
An out-of-hours service on this Sanofi phone number is available for healthcare professionals needing urgent assistance. Calls to this Sanofi UK contact number may be recorded/monitored for training purposes.
uk-medicalinformation@sanofi.com
This Sanofi contact email is not monitored outside of business hours or on public holidays.
REPORT A SIDE EFFECT
Please note that we cannot provide medical advice on your symptoms. If you are concerned about your personal health or condition(s), have a medical issue or symptoms, or they worsen, please contact your doctor or healthcare provider.
Call +44 (0) 800 0902314
(Sanofi UK offices are open Monday – Friday 9:00-17:00, excluding public holidays)
CHC.PVUK@sanofi.com
(This Sanofi contact email is not monitored outside of business hours or on public holidays.)
Reporting to the UK Health AuthorityAdverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store.
UK MEDIA RELATIONS TEAM
This Sanofi contact is for journalists with specific enquiries only.
Call +44 (0) 118 354 3554
E-mail: uk-mr@sanofi.com